Your data rights

Access, correct or erase your data

Under India's Digital Personal Data Protection Act, 2023 you can ask us for a summary of your personal data, correct or erase it, withdraw consent, nominate someone, or raise a grievance. It's free.

How long we take: we reply within 30 days. We may first ask you to confirm the request from the email, phone number or account we have on record, so nobody else can get or delete your data.

What we need to find you: the email or WhatsApp number you used with us — or, for SprintChat chats, your Instagram username or WhatsApp number and the business you messaged.

Grievance Officer: VertexSprint — admin@vertexsprint.com. You can also write to us on WhatsApp at +91 91851 60993.

Not happy with our answer? After using this grievance process, you can complain to the Data Protection Board of India.

Read the full privacy notice.

What do you want to do?

Get a summary of my dataWhat we hold, how we use it, and who we shared it with.Correct or update my dataTell us what is wrong or missing.Erase my dataWe delete it unless the law requires us to keep it.Withdraw my consentWe stop using your data for the purpose you agreed to.Stop product updates onlyWe keep helping with your request but send no updates.Raise a grievanceA complaint about how we handled your data.Nominate someoneA person who can use these rights if you die or can't act yourself.

How do we have your data?

Who is making this request?

Your name

Email for our reply

Phone / WhatsApp (optional)

Details (optional)

The information I've given is accurate, and I am the person the data is about or am authorised to act for them. We use these details only to handle this request.