SprintChat by VertexSprint
SprintChat
SprintChat — WhatsApp AI chatbot and CRM for your business
An AI agent replies to WhatsApp chats and Instagram DMs from your own business details, turns comments into private DMs, and hands the chat to your team when a person is needed. Every conversation becomes a lead you can follow up.
We set up each business ourselves; there is no self sign-up. Instagram is in early access while Meta app review completes.
Who it is for
Small businesses that get enquiries on WhatsApp and Instagram — clinics, salons, studios, shops and service teams — and lose leads when nobody answers fast enough.
Key features
- AI agent answers WhatsApp chats and Instagram DMs from your services, FAQ and hours
- Instagram comment-to-DM: a comment on a post or reel gets an automatic private reply, with optional trigger keywords
- One team inbox for both channels — pause the bot and reply as the team at any time
- Human handoff: chats that need a person are flagged under Needs human, with an email alert
- Lead CRM with status, pipeline, service, intent, notes, tags and CSV export
- Appointments with optional Cal.com booking, plus follow-ups
- Quotations and WhatsApp template campaigns for the business owner
- AI knowledge the owner edits in Settings — one profile for both channels
- A separate login for each business, with owner and agent roles; each business sees only its own data
How it works
- 01
Connect WhatsApp and/or Instagram
We connect your WhatsApp Business number (Meta Cloud API) and your Instagram professional account.
- 02
We load your business details
Services, FAQ, hours and goals go into the AI knowledge. You can edit them yourself later.
- 03
The AI replies and captures the lead
Enquiries get an answer in seconds, comments get a private DM, and each chat is saved as a lead.
- 04
Your team takes over when needed
When a customer asks for a person, the chat is flagged and the bot steps back.
Screens
Frequently asked questions
- What is SprintChat?
- SprintChat is a WhatsApp and Instagram AI agent with a CRM inbox, made by VertexSprint in Nagpur, Maharashtra. It replies to WhatsApp chats and Instagram DMs using your own services, FAQ and hours, turns Instagram comments into private DMs, hands chats to your team when needed and saves every conversation as a lead.
- Is SprintChat a WhatsApp chatbot or a WhatsApp CRM?
- Both. The AI agent answers customers on WhatsApp, and every chat is saved as a lead in a built-in CRM with status, pipeline, service, intent, notes, tags and CSV export. Your team works from one inbox for WhatsApp and Instagram.
- Does SprintChat use the WhatsApp Business API?
- Yes. SprintChat connects to WhatsApp through Meta's WhatsApp Business Platform (Cloud API), so your number has to be registered on that platform. During setup we check whether your current number can be used or whether a separate number is simpler, and guide you through Meta's steps.
- Can SprintChat automate Instagram DMs and comments?
- Yes. It answers Instagram DMs with the same AI knowledge as WhatsApp and can turn comments on your posts into private DMs, with optional trigger keywords. Instagram needs a professional (business or creator) account and is in early access while Meta app review completes.
- Does SprintChat reply in Hindi and Hinglish?
- Yes. It replies in the language the customer writes in, including English, Hindi and Hinglish (Hindi typed in English letters).
- What happens when a customer wants to talk to a person?
- The chat is flagged under "Needs human", the bot steps back and your team gets an email alert. You can also pause the bot and reply as the team at any time from the inbox.
- Who is SprintChat for?
- Clinics, salons, studios, shops and service teams that get enquiries on WhatsApp or Instagram and want every one answered and saved as a lead.
- Can customers book appointments through SprintChat?
- Yes. SprintChat handles appointments, with optional Cal.com booking, and follow-ups. It can also send quotations and WhatsApp template campaigns.
- How much does SprintChat cost?
- Pricing for SprintChat, ReviewPilot and Leave Management is shared on WhatsApp once we know which product and channels you need; Meta's WhatsApp charges are billed by Meta directly to your business. Websites from ₹4,999.
- Who pays Meta's WhatsApp charges?
- You do, directly to Meta. Any WhatsApp messaging charges Meta applies are billed by Meta to your own WhatsApp Business account. They are separate from what you pay us.
- How long does setup take, and can I sign up myself?
- We set up each business ourselves; there is no self sign-up. We aim to set you up within 24 hours of getting your details. Some steps belong to Meta — like verifying your business or approving a WhatsApp number or message templates — and can take longer.
- Is my business data safe?
- Each business gets its own login and sees only its own chats, leads and settings. Passwords are stored hashed, never in plain text, logins lock after repeated wrong attempts, and admin access is logged. We don't sell your data. Our Privacy Notice explains your rights under India's Digital Personal Data Protection Act, 2023 (DPDP Act) and the DPDP Rules, 2025.
- How do I contact VertexSprint about SprintChat?
- Message or call us on WhatsApp at +91 91851 60993, or use the Get set up page at vertexsprint.com/get-started/. VertexSprint is based in Nagpur, Maharashtra.
Pricing
Pricing for SprintChat, ReviewPilot and Leave Management is shared on WhatsApp once we know which product and channels you need; Meta's WhatsApp charges are billed by Meta directly to your business. Websites from ₹4,999.
Privacy and data
Chats and leads are stored for the business that owns them and are visible only to that business's logins.
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